1. Information We Collect

• Name and Email Address
• General Geographic Location
• IP Address and Browser Data
• Cookies and Tracking Data
• Website Usage Data
• Encrypted Payment Information (processed by Steady.hq)

2. Purpose of Processing

We collect and process Personal Information for:

• Account creation, membership and authentication
• Subscription management, and billing
• Log in your personal data is used to provide access to your subscription
• Platform analytics and performance optimisation
• Fraud prevention and security
• Compliance with South African law

3. Legal Basis

Personal Information is processed with the User’s consent and/or where processing is necessary:

• For performance of a subscription agreement
• For compliance with law
• For legitimate business interests

4. Data Sharing

We do not sell or transfer Personal Information except to:

• Payment processors (Steady.hq)
• Payment service provider, you can choose between different options. For this purpose, we work together with various payment providers. Please note that the payment information is collected and processed by the respective payment service providers, and they are responsible for this.
• Analytics and hosting providers
• Law enforcement where required

5. Data Retention

We retain Personal Information only as long as necessary for lawful business purposes or regulatory compliance.

6. Cookies

We use cookies to improve functionality and User experience. By using the Platform, the User consents to our cookie usage.

7. Security

While reasonable measures are implemented, no system is fully secure. Data transmission over the internet is at the User’s risk.

8. User Rights (POPIA)

Users have the right to:

• Access, correct, or update their Personal Information
• Request deletion (where legally permissible)
• Withdraw consent to processing
• Lodge a complaint with the Information Regulator

9. Contact Information